q25 Terms and Conditions – Rules That Govern Your Account
These Terms and Conditions form a legally binding agreement between you and q25 regarding your use of the platform. Please read every section carefully before registering or accessing any part of the site. By creating an account or continuing to use q25, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Table of Contents
- Acceptance of Terms
- Eligibility and Age Requirement
- Account Creation and Security
- User Obligations and Responsibilities
- Platform Usage Rules
- Payments and Transactions in PHP
- Limitation of Liability
- Account Suspension and Closure
- Intellectual Property Rights
- Third-Party Links and Services
- Changes to These Terms
- Applicable Law and Jurisdiction
1. Acceptance of Terms
By accessing, browsing, or registering an account on q25, you acknowledge that you have read these Terms and Conditions in full and agree to be legally bound by them. These terms apply to all users of the platform, including visitors who have not yet registered, as well as active account holders. If you do not agree with any part of these terms, you must not use the q25 platform and should close the site immediately.
Your continued use of q25 after any update or amendment to these terms constitutes your acceptance of the revised version. It is your responsibility to check this page regularly for any changes. q25 reserves the right to modify these terms at any time, and where required by applicable law or regulation, we will provide reasonable notice of material changes.
These Terms and Conditions should be read alongside our Privacy Policy and Responsible Gaming guidelines, which form part of the overall agreement between you and q25. Together, these documents govern the full scope of your relationship with the platform and your rights and obligations as a registered player.
2. Eligibility and Age Requirement
q25 is strictly available to individuals who are 21 years of age or older. This age threshold is set in accordance with Philippine regulations governing online gaming and applies to all users regardless of the section of the platform they intend to access — including the sportsbook, slot online game lobby, and live casino. By registering an account, you confirm that you meet this minimum age requirement and that the information you provide during registration is accurate and complete.
Users must be physically located in a jurisdiction where accessing and using an online gaming platform of this nature is lawful. q25 does not offer services to individuals located in territories where online betting or casino gaming is prohibited by local law. It is the user's sole responsibility to ensure that their participation in activities on q25 is permitted under the laws of their jurisdiction. q25 accepts no liability for any breach of local law arising from a user accessing the platform from a restricted territory.
In addition to the age and location requirements, q25 may decline registration or suspend access to any user who is found to be a politically exposed person, subject to financial sanctions, or otherwise restricted from participating in licensed gaming activities under applicable Philippine law or international regulation. Providing false information about your age, identity, or location during registration is a serious breach of these terms and may result in immediate account closure and forfeiture of any associated balance.
3. Account Creation and Security
Each individual is permitted to hold only one registered account on q25. Creating duplicate or multiple accounts — whether under the same identity or different identities — is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of any balances held within them. When you register, you are required to provide accurate personal details including your full legal name, date of birth, and a valid contact method. This information is used to verify your identity and to comply with applicable know-your-customer (KYC) requirements.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. q25 strongly recommends that you use a strong, unique password that is not shared with any other online service, and that you do not disclose your login details to any other person. Any activity conducted through your account is considered to be authorised by you unless you have reported a security concern to q25 through the channels described on our FAQ page.
If you suspect that your account has been accessed without your authorisation, or if you notice any suspicious activity on your account, you should contact q25 support immediately as outlined on the FAQ page. q25 will take reasonable steps to investigate and address any reported security issue. However, q25 cannot be held responsible for losses resulting from a user's failure to maintain the security of their own login credentials or from sharing account access with another person.
4. User Obligations and Responsibilities
As a registered user of q25, you agree to use the platform only for its intended purpose — accessing licensed online gaming and sports betting services for personal entertainment. You must not use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that would constitute a criminal offence under Philippine law or the laws of any other applicable jurisdiction. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other users to gain an unfair advantage is strictly prohibited.
You agree not to use automated tools, scripts, bots, or any other software designed to interact with the q25 platform in a manner inconsistent with normal human use. You must not attempt to reverse-engineer, copy, or reproduce any part of the platform's software, design, or content without the express written permission of q25. Any conduct that disrupts the normal operation of the platform or interferes with the experience of other users is a violation of these terms.
Users are responsible for ensuring that all funds deposited into their q25 account are from legitimate sources and are genuinely owned by the account holder. Depositing funds on behalf of another person, or allowing another person to fund your account, is not permitted. q25 operates a zero-tolerance policy toward fraudulent activity and will report any suspected illegal conduct to the relevant authorities in the Philippines and internationally as required.
5. Platform Usage Rules
The q25 platform — including the sportsbook, game lobby, and live casino — is provided for entertainment purposes only. All betting and gaming on q25 involves financial risk, and outcomes are never guaranteed. q25 does not make any representation that any particular betting strategy, game choice, or pattern of play will result in a profit, and users should only wager amounts they are comfortable losing. The results of all bets and games are determined by independent processes and cannot be influenced by q25 or any user.
q25 reserves the right to void bets, restrict access to specific markets or games, or apply additional verification requirements to any account at its sole discretion where there is a reasonable basis to suspect a violation of these terms, a technical error, or an integrity concern. Where a bet is voided due to a technical fault or data error, the original stake will be returned to the user's account. q25's decisions in relation to bet settlement, game results, and account status are final unless an error can be demonstrated through the support process.
Access to the platform is provided on an "as available" basis. q25 does not guarantee uninterrupted access and is not liable for any losses resulting from platform downtime, maintenance periods, or connectivity issues outside of q25's direct control. Users are responsible for their own internet connection and for ensuring that their device meets the minimum technical requirements for accessing the platform through a mobile browser.
6. Payments and Transactions in Philippine Peso
All deposits, bets, winnings, and withdrawals on q25 are processed in Philippine Peso (PHP). There is no currency conversion step for players based in the Philippines, and all balances displayed in your account reflect your real PHP balance in real time. q25 supports local Philippine payment channels to make funding your account and requesting withdrawals as straightforward as possible. Full details of available payment methods, minimum and maximum transaction limits, and processing times are available on the FAQ page.
Deposits are credited to your q25 account once the payment has been confirmed through the relevant payment channel. q25 is not responsible for delays caused by third-party payment providers, bank processing times, or connectivity issues on the user's side. You must only use payment methods that are registered in your own name — using a payment method belonging to another person is a violation of these terms and may result in account suspension and the reversal of any associated transactions.
Withdrawal requests are subject to identity verification in accordance with q25's KYC procedures. q25 reserves the right to request supporting documentation before processing any withdrawal, particularly for first-time withdrawals or where the amount exceeds standard thresholds. Any winnings derived from activity that violates these terms — including the use of multiple accounts, fraudulent deposits, or exploitation of errors — are not eligible for withdrawal and may be forfeited at q25's discretion. Users are responsible for any taxes or levies applicable to their winnings under Philippine law.
7. Limitation of Liability
q25 provides the platform and its services on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by applicable law. q25 does not warrant that the platform will be free from errors, interruptions, or security vulnerabilities at all times. While q25 takes reasonable technical and organisational measures to maintain platform security and availability, no online service can guarantee complete freedom from technical issues or cyber threats.
To the maximum extent permitted by law, q25's total liability to any user — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by that user in the thirty (30) days immediately preceding the event giving rise to the claim. q25 is not liable for any indirect, incidental, special, consequential, or punitive damages arising from a user's use of or inability to use the platform, including but not limited to loss of profits, loss of data, or loss of business opportunity.
q25 is not responsible for any losses arising from a user's reliance on information provided on the platform, including odds, statistics, or game information. Users engage in betting and gaming activities entirely at their own risk. Nothing in these terms shall exclude or limit liability for fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under Philippine law.
8. Account Suspension and Closure
q25 reserves the right to suspend, restrict, or permanently close any user account at any time and without prior notice where there are reasonable grounds to believe that the account has been used in violation of these terms, applicable law, or regulatory requirements. Grounds for suspension or closure include, but are not limited to: the provision of false or misleading information during registration; evidence of underage gambling; suspected fraud, money laundering, or collusion; the use of multiple accounts; and failure to comply with identity verification requests.
Where an account is suspended for investigation purposes, q25 will conduct its review within a reasonable timeframe and communicate the outcome to the account holder through the registered contact details on file. If the investigation concludes that no breach has occurred, the account will be reinstated and any withheld funds will be returned. If a breach is confirmed, q25 may permanently close the account and, where applicable, report the matter to the relevant Philippine regulatory or law enforcement authorities.
Users who wish to voluntarily close their account may do so by contacting q25 support as described on the FAQ page. Before closure, any remaining balance that has been verified as legitimately acquired will be returned to the user through an eligible payment method registered to the account. Self-exclusion options — which allow users to take a break or permanently exclude themselves from the platform — are also available through the Responsible Gaming page and are separate from the standard account closure process.
9. Intellectual Property Rights
All content available on the q25 platform — including but not limited to text, graphics, logos, interface design, software, game content, data feeds, and promotional materials — is the intellectual property of q25 or its licensed content providers. This content is protected by applicable copyright, trademark, and intellectual property laws in the Philippines and internationally. No part of the platform may be reproduced, distributed, modified, publicly displayed, or used commercially without the express prior written consent of q25.
Users are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the q25 platform solely for personal entertainment purposes in accordance with these terms. This licence does not constitute a transfer of any intellectual property rights and does not permit any use of q25's brand, logo, or platform content outside of the licensed access described here. Any unauthorised use of q25's intellectual property may result in account suspension, legal action, or both.
10. Third-Party Links and Services
The q25 platform may integrate third-party services — including game content providers, payment processors, and data feed suppliers — in order to deliver its full range of features. While q25 takes care in selecting third-party partners, it does not exercise direct control over the content, policies, or practices of third-party services and is not responsible for any issues arising from your interaction with those services. Third-party providers are governed by their own terms of service, and q25 accepts no liability for their availability, accuracy, or compliance with applicable law.
Any reference to third-party organisations or services on the q25 platform does not constitute an endorsement or recommendation of those organisations. If you follow a link or use a third-party service accessed through q25, you do so at your own risk. q25 encourages users to review the terms and privacy policies of any third-party service before providing personal information or making payments through those channels.
11. Changes to These Terms
q25 may update or amend these Terms and Conditions at any time to reflect changes in applicable law, regulatory requirements, platform features, or business practices. The most current version of these terms will always be available on this page, and the effective date will be updated accordingly. It is your responsibility as a registered user to review these terms periodically to stay informed of any amendments that may affect your use of the platform.
Where a change to these terms is material — meaning it significantly affects your rights or obligations as a user — q25 will make reasonable efforts to communicate that change through appropriate channels before it takes effect. Your continued use of the q25 platform following any update constitutes your acceptance of the revised terms. If you do not agree with an updated version, you should stop using the platform and contact support through the FAQ page to arrange account closure and the return of any eligible balance.
12. Applicable Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these terms, your account, or your use of the q25 platform shall be subject to the exclusive jurisdiction of the competent courts located in the Philippines, unless an alternative dispute resolution mechanism is agreed upon in writing between the parties.
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable under applicable Philippine law, that provision shall be deemed severable from the remaining terms without affecting the validity and enforceability of the other provisions. The failure of q25 to enforce any right or provision of these terms at any time shall not constitute a waiver of that right or provision. These terms, together with the Privacy Policy and Responsible Gaming guidelines, constitute the entire agreement between you and q25 with respect to your use of the platform.
Ready to Get Started?
Now that you have reviewed the q25 Terms and Conditions, you can create your free account and access the full platform — sportsbook, slot online game lobby, and live casino — all in Philippine Peso, directly from your mobile browser. Players must be 21 years of age or older and located in the Philippines.